Refund policy
Terms for Returns:
1. If you have received a damaged product/s, no worries, you can return the product and the amount will be refunded in your used payment method within 7 working days once the product is picked and received at our warehouse for approval of cancellation with valid reason. If the product item delivered to you was faulty from our end, then we will proceed with the replacement of the product. Refund will be only given when we receive the product on our end and QC verified
Domestic:
Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.
International:
Once the order is placed, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.
2. Customization
In case of any size issues in the custom products, there will be no replacement or refund under any circumstances. However, if the product is faulty or damaged from our end then the customer can proceed with the return request.
The shoppers are requested to check the size guide before placing the order.
The color of the custom products may slightly vary as per the customer's screen resolution.
3. Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our warehouse. You will be liable for reshipment costs once we have confirmed an updated address with you.
4. Wrong color - We do not exchange if you order some other color in confusion. please check the color of the t-shirt you ordered while checking out.
5. Cancellations by the customer – In case we receive a cancellation notice and the order has not been processed by us, we shall cancel the order immediately and refund the entire amount.
If we have already printed and shipped the product, we will not be able to approve the cancellation request. In such cases, the product follows the normal lifecycle process.
6. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. In case of any defective product, the shipping charges will be bared by the company and if the wrong order is placed by the customer, then he/she have to bear the shipping cost.
Return address: Meanimal Clothing Private Limited, 7-140/2, Second Floor Nagendra Nagar Habsiguda, 500007, Hyderabad, Telangana.
7. Cancellation by The Mean Indian – Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
If your order is canceled after you are charged, the amount will be reversed back in 7 working days.
The customer agrees not to dispute the decision made by The Mean Indian Store and accepts The Mean Indian's decision regarding the cancellation.
8. Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
9. Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sanchari.store@gmail.com.
10. Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
11. Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@themeanindianstore.com and send your item to Meanimal Clothing Private Limited, 7-140/2, Second Floor Nagendra Nagar Habsiguda, 500007, Hyderabad, Telangana.
12. Shipping
To return your product, you should courier your product to Meanimal Clothing Private Limited, 7-140/2, Second Floor Nagendra Nagar Habsiguda, 500007, Hyderabad, Telangana.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you have any further queries WhatsApp us on +91-9573280944 or Email us at hello@themeanindianstore.com